Janna and Jim Chindamo know customer service. Both spent close to a decade in senior customer service positions for different providers in Canada. So when the Chindamos expressed interest in the Maid Simple franchise, Joel Lazarovitz, VP of Franchise Development for Maid Simple, knew he had found quality franchisees for the Waterloo region.
Lazarovitz was connected to the Chindamos through the BeTheBoss.ca website, which he noted has consistently provided strong franchisee candidates who understand Maid Simple 's sales and marketing driven business model. According to Lazarovitz, Maid Simple is poised to expand into markets across Canada this year, with the help of new franchisees. With a $25,000 total investment requirement, Maid Simple is designed to help new franchisees hit the ground running, which is exactly what the Chindamos did.
The Chindamos found Maid Simple on the BeTheBoss.ca website while researching franchise opportunities. The couple wanted to run their own business but with support and under a solid brand. According to Janna Chindamo, Be the Boss provided accurate and comprehensive data without requiring personal information in return. Since the Chindamos were at the early research stage, they did not want to give out personal information until they were ready to take the process to the next level.
Before selecting Maid Simple, the Chindamos looked at several different opportunities, from tire shops to dining places. Although the process was both exciting and terrifying, according to Janna Chindamo, the development specialist from Maid Simple helped the couple understand the business model and what being a franchisee would entail. A key selling point for the Chindamos was Maid Simple 's customer service commitment and vision, which matched the Chindamos ' beliefs and the level of support and interaction they received while learning about the franchise.
Janna and Jim Chindamo are already building a strong customer base, according to Joel Lazarovitz and the couple is excited about where their business is going. Be the Boss provided the missing connection the Chindamos and the Maid Simple franchise needed to grow and prosper.
