Sep 29, 2009
Rebecca Page is President of Concierge Home Services. She built the company from the ground up and is able to mentor franchisees through every stage of growing their business. She was recently...Read More
Unique Market Position
We are not a traditional team-cleaning maid service company. Nor are we a high-end errand running concierge service. Our clients are first time homeowners, new parents, parents of children and teens, and Boomer empty nesters. They all struggle to balance their careers with raising kids or caring for ageing parents. Or they just want time to enjoy hobbies, sports, and travel. They all need ways to simplify their lives and they want to trust one company to do that for them.
This is where we come in. Concierge Home Services is positioned to be a national brand of household management services, providing this large demographic with regular and occasional home cleaning, pet sitting, home checks, as well as carpet cleaning, window washing, duct cleaning, and more! Why make several phone calls when you can simply call Concierge Home Services?
Different Business Model
We are not a team-cleaning maid service company. Staff are trained, bonded, insured, uniformed, and are matched with our clients based on their individual needs. No costly fleet of vehicles - which means less hassle and a higher profit margin for our franchisees. A recent survey showed our home cleaning pricing is 30% lower than the team cleaning companies – giving us yet another competitive edge. Homeowners choose Concierge because they get a higher standard of customer service, the convenience of accessing a menu of home management services, and a competitive price. Premium service without the premium pricing!
Multiple Revenue Streams
As a Concierge Home Services franchisee, you will enjoy a stable revenue from building a base of regular home cleaning clients. Then generate extra revenue from home checks and pet sitting when your clients travel or require additional cleaning services. Gain a new client when someone calls to book one service, and then see them book other services after they are satisfied with their first Concierge Home Services experience.
Training & Support
Our initial training is a full week which provides you with everything you need to successfully launch your business. We go into detail about hiring and training staff, customer service, operational procedures, accounting, and marketing. You work with our bookkeeper, a professional business coach, and our experienced head office staff. Spend time with our founder in a classroom setting and in the field.
Enjoy ongoing support through scheduled teleconferences, and have unlimited access to our back office with all documents, tools, and manuals. Have a question and need help now? No problem – just call head office and we will walk you through a solution. We were given the Canadian Franchise Association 2011 Franchisees' Choice Designation because of our high rate of franchisee satisfaction.
We value integrity, quality, and family of all definitions. We build strong, lasting relationships with our clients based on clear, honest communication. We appreciate our staff and respect them for their diligence and hard work in delivering the services which benefit the lives of our clients. Our clients value our high level of customer service, commitment to quality, and the ease with which they can book a variety of services for their home.
As a home-based franchisee with Concierge Home Services, you will have greater control over your schedule so that you can balance growing your business with enjoying your family, your home, and your hobbies. No retail hours. No late nights or early mornings. No inventory. Minimal overhead. Maximum opportunity for growth. Does this sound like something you want to be part of? Contact us now to find out if we are the franchise system you've been looking for!
I like working at home handling the business, and to have staff out in the field doing the work. I also like the culture and attitude of Concierge Home Services. My business is growing, I can control the growth, and I have big plans for the future. – Sarah Valeny, Orleans, Ontario