The UPS Store Logo

The UPS Store Franchise

Number of units 385
Investment Level $200,001 ~ $300,000
Franchising Since 1980
Royalty Fee 7% Adv. Fee" 3%

ADVERTISING FEE                                                                                3%
INVESTMENT RANGE                                               $199,250 ~ $218,500

About The UPS Store Concept

There are several things that make The UPS Store exceptional. It’s a proven business model, capable of adapting to economic changes. Starting first as an alternative to the US Postal Service, The UPS Store is now a full-service, one-stop shop for the business services that small business needs including printing, mailbox services, shredding, packaging and of course, shipping. With over 40 years of franchising experience in the US, and over 30 in Canada, The UPS Store is clearly a proven business model. The over 5,600 locations across North America, including over 385 in Canada, reinforce that point.

In addition, we carry the power of the UPS brand - a world recognized, world-class brand - in our name. As one of the most recognizable brands in the world, the UPS brand carries a great deal of strength in the marketplace and a strong, trusted reputation. That recognition and trust carries forward to The UPS Store, offering credibility in the marketplace from the moment a new store opens its doors.

With the services and expertise, they provide to small business, The UPS Store franchises are an integral and valued necessity in today’s business marketplace. They provide business service solutions and impeccable customer support to small business in need of big business resources.

Best of all, we have numerous franchise opportunities available throughout the country. Yours may be in a neighbourhood near you.

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The UPS Store Franchise Staff

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Small Businesses Helping Small Businesses

The UPS Store has simplified logistics for small businesses by providing a network of services in a single location. At The UPS Store, customers can take care of shipping, mailbox services, printing, and other business services in one trip, often right in their neighbourhood. While many places may offer similar services, our convenient locations and mix of business services, along with our world-class personalized service, keep The UPS Store top of mind.

Here are just some of the ways our franchise owners support small business:

  • Professional Printing Services: Our locations offer a wide range of small business services, from business cards, letterhead, posters, flyers, to direct mail postcards and more.
  • Mailbox Services: We accept shipments from any carrier, so business owners don’t have to worry about missing one. We’ll even text them when their mail or packages arrive.
  • The UPS Store Certified Packing Experts: We can pack and ship everything from documents to fragile artwork to golf clubs and snowboards.
  • Business Services: Including Shredding, Faxing, Passport & Visa Photos and more

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Available Opportunities & Investment Costs

Traditional Locations

Our traditional locations focus on bringing reliable printing, shipping and mail & package receiving services to small businesses and consumers every day. Whether these locations are found on main street, in a shopping plaza or within a business park, The UPS Store is a part of the neighbourhood.

A Traditional Location Ranges From $199,250 - $218,500

The total initial investment includes the franchise fee for a 10-year Franchise Agreement. It includes centre design, build out, and construction. It also includes fixtures, signage, computer hardware and software equipment, and initial inventory. And finally, it includes training. You should also plan for an additional amount of at least $40,000 in working capital for your first year.

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The UPS Store Franchise Location

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Non-Traditional Or Store-In-Store Locations

The store-in-store model was created to allow franchise owners to establish locations within other businesses such as hotels and convention centres, self-storage facilities and more. Most recently, The UPS Store network in Canada has introduced a store-in-store model within Walmart locations in Canada.

This new store-in-store relationship places our brand  in direct contact with millions of customers in conjunction with one of Canada’s leading retailers.

The investment for an In-Walmart Location is $85,000* Per Location.
This is a multi-unit offering only requiring a minimum investment in 5 locations

Much like a traditional location, the total initial investment includes the franchise fee, but in this case for a 5 year Franchise Agreement. It includes centre design, build out, and construction. It also includes fixtures, signage, computer hardware and software equipment, and initial inventory. And finally, it includes training. You should also plan for an additional amount of at least $40,000 in working capital for your first year per location.

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The UPS Store Franchise Location

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Multi-Centre Ownership

The UPS Store also allows – and encourages – our owners to grow their business footprint in other communities with multi-centre ownership opportunities.

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What Can You Expect

Site Selection, Design & Buildout

Site selection is very important, and we want to ensure your location provides you the best opportunity. This holds true whether we are looking at a traditional centre or a store-in-store location inside a big box retailer.

Each centre will have defined territory that is assessed individually by The UPS Store Canada corporate office. We’ll help facilitate centre design and construction. We’ll evaluate the size and shape of your centre and create a custom floor plan. We coordinate with local contractors to procure all construction permits and bids, as well as order and install equipment and fixtures. This helps us ensure consistency throughout our network.

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Training & Learning

Following our proven system is critical to our success, and the success of our franchise business owners. Our training program covers opening to closing process and everything in between. Our Home Office employs experts in every field relevant to opening and running your franchised location. From marketing to technology to operations and procurement, we’re here to help. In the field, our local franchise business consultants work countless hours to provide the support needed to grow the business. Additionally, we are committed to developing new products and services to help franchisees keep pace with an ever-changing marketplace.

When opening a new location, training generally rolls out as follows:

  • 1 Day - 3 hours Training orientation meeting with the Director of Operations
  • 30 Days of eLearning training modules
  • 3 Days - 24 hours at a local The UPS Store centre with a Certified Trainer
  • 2 weeks - 56 hours with The UPS Store University
  • 2 weeks - 80 hours at a local The UPS Store centre with a Certified Trainer and e-learning.

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The UPS Store Franchise Location

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Operational Support & Personal Development

Our Home Office employs experts in every field relevant to opening and running your franchised location. In the field, our local Franchise Business Consultants work countless hours to provide the support needed to grow the business. Additionally, we at the Home Office are committed to developing new products and services to help franchisees keep pace with an ever-changing marketplace.

Following our system is key, which is why we offer additional training resources and networking opportunities to help you develop your skills. The UPS Store hosts conventions and conferences regularly where franchisees across the country have an opportunity to gather and share best practices. Our quarterly continuing education series is more grass roots in focus, allowing franchisees to network while learning, with other franchisees in their immediate region. Both provide an opportunity to gain product knowledge, improve business acumen, learn skills from top franchisees in the business and build on the learnings and successes of an entire network.

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Marketing Support

We invest significant dollars in marketing each year to build awareness of The UPS Store brand nationally. However, local store marketing is vital to the success of our individual stores. Customers must be aware that we’re there and we’re ready to help with anything they need. We provide turnkey marketing solutions to our franchisees to help get them out of their store and into their local community.  Learning opportunities are also provided to ensure our franchisees are fully prepared to market their locations.

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The UPS Store Franchise Location

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